We’ve tried to make this documentation as thorough and accessible as possible. Neverthless, if you find yourself with a question or issue, for which you can’t find an answer here, then please feel free to reach out to us for support.
Our support is handled via email, Monday to Friday, 9am to 5pm EST (North American Eastern Standard Time).
Premium customers receive first priority and, under normal circustamces, should usually receive a response in 8 business hours or less. Other emails are replied to after this and should usually receive a response within 3 business days, depending on support volume.
Please make sure to provide us with as much detail as you can for any issue you are facing, as well as the URL to your website and any screenshots that might help.