Frequently Asked Questions

Quick answers to your most common questions. Anything missing? Let us know.

Is there a shortcode to display the catalog?

Yes, you can use the [product-catalog] shortcode. For more info, see here.

Is there a Gutenberg block to display the catalog?

Yes, you can search for the Display Product Catalog block. Alternatively, you’ll find it in its own block category/section called Ultimate Product Catalog. For more info, see here.

Can I change the default layout of the catalog?

Yes, you can use the starting_layout shortcode attribute for this. For more info see here. If you’re using the block, there is a dropdown to select the starting layout. For more info, see here.

Can I remove layouts from the catalog?

Yes, you can use the excluded_layouts shortcode attribute for this. For more info see here. If you’re using the block, there is a field to enter the layouts you want to exclude. For more info, see here.

Can I remove the sidebar from my catalog page?

Yes, you can use the sidebar shortcode attribute for this. For more info see here. If you’re using the block, there is a dropdown to select whether or not you want to display the sidebar. For more info, see here.

How do I sort the order of the products in my catalog?

The default order of the items in the catalog can be set directly on the catalog edit screen. For more info, see here. For the categories and products within specific categories, the order is modified in the Categories area of the admin. For more info, see here.

Can I translate my products and catalogs?

Yes, the plugin uses custom post types and all the strings/labels are localized in the code. For more information on plugin translation, please see here.

Is this compatible with WPML?

Yes, the plugin uses custom post types. As such, if you enable our post types in the WPML settings, you’ll be able to create translations of your products (and categories, sub-categories, tags, etc.) and catalogs. As well, all the strings/labels are localized in the code. As such, they will be picked up by WPML’s String Translation tool for easy direct translating.

For more info on translating the plugin, please see here.

Can I add extra fields to my products?

Yes, the premium version of the plugin includes the powerful custom fields feature, which lets you add extra fields to your products and also use them for filtering. For more info, see here.

My custom fields are not displaying

Go to Settings > Basic and, for the Extra Elements option, make sure you have Custom Fields selected.

Do you offer a free trial of the premium version?

Yes, we do! For info on how to activate the free trial, please see here.

How do I contact support?

For more info on contacting support, please see here.

What is your refund policy?

We offer a 14-day money-back guarantee on all products. To request a refund please contact us.