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Order Tracking
  • User Guide
  • Developer Documentation

Order Tracking User Guide

This user guide provides documentation for the Order Tracking plugin. It covers the following topics:

  • Installing the plugin
  • Orders
  • Blocks and Shortcodes
  • Premium Version
  • Customers
  • Sales Reps
  • Custom Fields
  • WooCommerce Integration
  • Emails
  • Settings
  • Styling
  • Labelling and translation
  • Support

There’s also an FAQ that answers many of the most common questions. And a support forum for the free plugin.

If you need help with the premium version, please use our support center.

Order Tracking Documentation Menu

  • Getting Started
    • Install Plugin
    • Walk-Through
  • Orders
    • Create an Order
    • Add Tracking Form to a Page
    • Statuses
    • Locations
    • Export Orders
    • Import Orders
  • Blocks and Shortcodes
    • Tracking Form Block
    • Customer Form Block
    • Sales Rep Form Block
    • Customer Order Form Block
    • tracking-form Shortcode
    • customer-form Shortcode
    • sales-rep-form Shortcode
    • customer-order Shortcode
  • Premium & Ultimate Versions
    • Benefits of Premium
    • Benefits of Ultimate
    • How to Purchase
    • Activate Premium or Ultimate
    • Free 7-Day Trial
  • Customers
    • Create a Customer
    • Customer Tracking Form
    • Associate Customer with WordPress User
    • Customer Order Form
  • Sales Reps
    • Create a Sales Rep
    • Sales Rep Tracking Form
    • Associate Sales Rep with WordPress User
  • Custom Fields
    • Create and Edit
    • Use with Orders
  • WooCommerce Integration
    • Enable
    • Settings
    • Troubleshooting
  • Notifications
    • Create Emails
    • Ultimate WP Mail
    • Enable Notifications
    • SMS Notifications
  • Settings
    • Basic Settings
    • Premium Settings
    • Payment
    • Zendesk
  • Styling
    • Styling Options
    • Custom CSS
  • Labelling and Translation
    • Labelling Options
    • Translating
    • Poedit
  • Support
    • YouTube Tutorials
    • Contact Us
  • FAQ
    • Is there a shortcode to display the tracking form?
    • Is there a Gutenberg block to display the tracking form?
    • How do I add a map to the tracking page?
    • Can Sales Reps manage and create their own orders?
    • Is it possible for my customer to view their orders without entering the ID?
    • Is this compatible with WPML?
    • Can I add extra fields to my orders?
    • Do you offer a free trial of the premium version?
    • How do I contact support?
    • What is your refund policy?
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